Customer Loyalty / CRM / Analytics

Stamp cards without the paper.

Digital Loyalty & Rewards App · Coffee Shops, Cafés & Restaurants

A custom loyalty platform for coffee shops and restaurants. Customers collect digital stamps and points with a tap of their phone on an NFC sticker. Owners can see exactly who their regulars are, what they buy and how each staff member performs.

digital-loyalty-&-rewards-app.drivatic.app

Digital Loyalty & Rewards AppNFC stamp cardsPoints on spendRewardsCustomer profilesStaff performanceAnalytics

NFC stamp cards

222

Points on spend

276

Rewards

205

Industry: Hospitality & Retail · Coffee Shops, Cafés & Restaurants
Solution type: Customer loyalty and rewards platform
Platform: Web
Key modules: NFC stamp cards, Points on spend, Rewards, Customer profiles, Staff performance, Analytics

The problem

Many small hospitality businesses still run loyalty on paper punch cards, or don't run it at all. That means:

Paper cards get lost and are easy to fake
No record of who the regulars are or how often they visit
No visibility into which rewards get claimed
No way to see which staff member handed out stamps or redeemed rewards
Loyalty is hard to manage, easy to abuse and impossible to report on

What Drivatic built

A mobile-friendly loyalty system that replaces paper stamp cards. Each card type (for example Coffee, Meals or Pastry) gets its own NFC sticker at the counter. When a customer taps it with their phone, a stamp is added to their digital card — no app download needed.

Staff can register customers, add stamps, award points based on how much a customer spends, scan receipts and redeem free items from a staff dashboard. Customers can check their own cards, points and history from a self-service page using their phone number.

Owners get an admin area to set up card types and rewards, manage the team and NFC stickers, review a full audit trail and track performance and analytics — including leaderboards, an hourly activity heatmap and alerts for unusual activity.

Key features

Tap-to-stamp with NFC

Customers tap a sticker with their phone to collect a stamp. No app download needed.

Multiple stamp cards

Run Coffee, Meals, Pastry or custom cards side by side, each with its own rules, colour, icon and reward.

Points on spend

Staff enter the amount spent and points are calculated from a points-per-rand rate the business sets.

Receipt scanning

The receipt total is read on the device to speed up adding points.

Reward redemption

Free items are claimed from the stamp screen or the staff dashboard, with a celebration sound when a reward is claimed.

Customer profiles

Coffees bought, visits, average per visit, free drinks claimed, points, card progress and recent activity.

Customer self-service

Customers enter their phone number to see all their cards, points and history.

Staff dashboard

Quick customer search, registration and day-to-day actions from one screen.

Team & roles

Admin and staff roles, staff invitations and password management.

Audit log

Every stamp, points award, redemption, registration and login is recorded with the staff member and time.

Staff performance dashboard

Leaderboards, an hourly activity heatmap, alerts for unusual activity and monthly per-staff reports with CSV export.

Analytics & birthdays

Business-wide reporting, plus birthday banners so staff can spot customers' birthdays.

Screenshots

Click any screen to enlarge.

Staff find customers, add stamps and points, and redeem rewards from one screen.

A complete view of each regular: visits, purchases, rewards and card progress.

Enter a spend amount or scan a receipt, and points are calculated automatically.

Customers enter their phone number to see all their cards, points and history.

Outcome

One record of every customer, visit and reward, replacing paper cards.
Owners can see who their regulars are and how often they come back.
Less admin at the counter: tap, stamp, done.
Better accountability: every action is linked to a staff member.
Unusual activity is flagged, which helps reduce loyalty abuse.
New card types and rewards can be added without changing any code.
Works on any phone browser, for both staff and customers.

What would loyalty look like for your business?

Still using paper cards, spreadsheets or guesswork to keep customers coming back? Show us how your business runs, and we'll show you what it could look like as a custom app.