Service Management / AI & Automation

From enquiry to paid invoice, in one system.

Electrical Service Management App · Electrical Service Business

A multi-company service management platform for electrical businesses. It takes customer enquiries through an AI-assisted online booking page, schedules technicians, and produces quotes and invoices, all from one workspace.

electrical-service-management-app.drivatic.app

Electrical Service Management AppOnline bookingTechnician calendarJobsQuotesInvoices

Online booking

264

Technician calendar

348

Jobs

190

Industry: Electrical contractors and field service teams · Electrical Service Business
Solution type: Electrical service management platform
Platform: Web
Key modules: Online booking, Technician calendar, Jobs, Quotes, Invoices

The problem

Electrical service businesses often run on phone calls, WhatsApp messages, paper job cards and spreadsheets. After-hours enquiries can be missed, while office staff book technicians by hand without a clear view of availability or skills.

Quotes and invoices are typed up separately from jobs, leaving owners without a live view of what is scheduled, quoted or still unpaid.

What Drivatic built

Customers can book online at any hour. An AI assistant reads the problem description, matches it to the business's active job types and offers available slots. The office manages jobs, customers and an Outlook-style technician calendar with clash checking.

Technicians see their own schedules, update progress and request leave or reschedules. Quotes and invoices are created from jobs, shared via secure customer links and tracked until the balance is cleared. Customers receive automatic emails when bookings are confirmed, moved or cancelled.

Each business has its own separate, secured workspace and team roles.

Software for service businesses →

Key features

AI-assisted online booking

A public page without customer login; matches descriptions to active job types and flags emergencies or vague requests.

Live availability and temporary holds

Available slots account for working hours, skills, duration, buffers and existing jobs while a customer confirms.

Technician calendar

Day, Week and Month views with drag-to-move scheduling, blocked time, reminders and unscheduled jobs.

Conflict checking

Server-side clash checks; manual overrides require a reason.

Job management

From enquiry to completion, with a needs-review queue, priorities, history and staff corrections to AI classification.

Customer records

Multiple service addresses and matching returning customers by phone and email.

Quotes

Automatic numbers, line items, per-line VAT, customer acceptance links, audit history and print/PDF.

Invoices and payments

Created from jobs or accepted quotes, with EFT, cash and card payments, part payments, overdue flags and secure customer links.

Technician self-service

Personal schedule, job progress and office-approved leave or reschedule requests.

Customer notifications

Automatic confirmation, moved-appointment and cancellation emails.

Owner dashboard

Jobs, assignments, quotes, invoiced, paid, outstanding and overdue amounts in one view.

Roles and business settings

Invite-only Owner, Admin, Office Staff and Technician access with configurable job types and booking rules.

Screenshots

Click any screen to enlarge.

An Outlook-style calendar for booking, moving and extending technician jobs.

Jobs, quotes and outstanding invoices at a glance.

Customers describe the problem and start an online booking.

Incoming enquiries and active jobs in one workflow.

See invoices and their payment status in one place.

Build, send and track customer quotes.

Outcome

One source of truth from first enquiry to final payment.
After-hours enquiries can be captured online.
Less manual scheduling and clearer technician availability.
Quotes and invoices stay linked to jobs with an audit trail.
Owners can see outstanding and overdue balances.
Automatic customer updates and clearer accountability across office and field teams.

Could your business use something similar?

Your business works differently. Your software should too. Show us the process that is slowing your team down, whether that's bookings, scheduling, quoting or getting paid, and we'll show you what it could look like as a custom business app.