Operations
Order Tracking App
Track orders, statuses, fulfilment and customer progress in real time.
Orders
90
Fulfilment
268
Customer view
315
- Industry
- Distribution / service / logistics · Distribution Business
- Solution type
- Custom order & fulfilment tracking
- Platform
- Web
- Key modules
- Orders, Fulfilment, Customer view, Reports
The problem
Customers phoned constantly asking where their orders were, and staff had to check several systems to answer.
Bottlenecks were only noticed when an order was already late.
What Drivatic built
Drivatic built one order tracking system that follows each order from placement to delivery, with a customer-facing view.
The internal workflow mirrors how the business actually fulfils orders.
Software for distribution →Key features
Order tracking
Every order with its current status, owner and due date.
Status updates
Automatic updates as orders move through each stage.
Customer view
Customers check progress themselves instead of phoning in.
Internal workflow
Hand-offs between sales, warehouse and delivery are tracked.
Reporting
On-time delivery, bottlenecks and volumes by period.
Screenshots
Click any screen to enlarge.
Outcome
- Far fewer 'where is my order?' calls
- Bottlenecks visible early
- One source of truth for every order
- Better on-time delivery reporting
What would you build for your business?
Show us the process, spreadsheet or system that is slowing you down.
We’ll show you what it could look like as a custom business app.
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